For good and bad, humans want things easy and now. Thinking and bodily effort are tiring. If given the choice between exertion or not for something they want, most will choose less effort for the most gains. No effort for all the gains would be supreme. The smaller percentage of humans who choose effort over ease, will have a greater chance of success. However, if everyone behaved this way, a vast amount of business opportunities would not exist.
Our consumer addictions include fast delivery, fast food, fast services, fast everything. We have app services in our digital devices that are instantly available.
For AI, the less thinking and doing a human has to do, the better the product. Every thought is friction. Every action is friction. The goal is to make the AI product flow with a smooth end to end workflow. That is the ultimate goal.
JON RIKI KARAMATSU 